Transport Manager

Transport Manager – Trust Transport Services

The Transport Manager is responsible for the strategic and operational management of the trust’s transport services across all LUHFT sites. The postholder will ensure safe, efficient, and compliant delivery of shuttle, courier, specimen and medication transport, linen, stores, and equipment – supporting clinical services and maintaining high‑quality patient care.

• Lead and manage day‑to‑day transport operations across all sites, ensuring timely, safe and effective service delivery.
• Oversee staff deployment, rotas, absence management and workload planning.
• Ensure full fleet compliance – MOT, servicing, insurance, licensing, driver checks and adherence to Trust policy.
• Manage and monitor transport systems (telematics, vehicle tracking, route optimisation and digital booking platforms).
• Lead risk assessments, incident investigations and implement corrective actions for all transport‑related issues.
• Develop, implement and maintain SOPs and ensure staff adherence.
• Oversee accurate record‑keeping (vehicle checks, maintenance logs, fuel usage and compliance data).
• Manage budgets, authorise invoices, monitor usage and expenditure and support cost improvement plans.
• Deliver staff training, performance management and support HR processes (recruitment and appraisals).
• Drive continuous improvement, digital transformation and sustainability initiatives (fleet electrification, emissions reduction).
• Provide performance reports, data analysis and recommendations to senior leadership.

• Maintain full compliance with legislative and regulatory requirements (MOT, insurance, servicing, licensing, Road Traffic Acts, DVLA, VOSA).
• Ensure all vehicles undergo routine checks, defect reporting and planned preventative maintenance.
• Monitor telematics, vehicle tracking and utilisation data, ensuring optimal fleet use.
• Lead incident investigations, root cause analysis and implement corrective and preventative actions.

• Conduct and review risk assessments for all transport activities and implement necessary controls.
• Keep safety documentation up‑to‑date and ensure service meets Trust governance standards.
• Embed SOPs within the service.

• Lead the adoption of digital systems for paperless reporting, scheduling and performance monitoring.
• Produce accurate performance reports, KPIs, audit data and analysis for senior leadership.
• Ensure high standards of data quality, transparency and service monitoring.

• Line‑manage supervisors and driving teams across all sites.
• Lead recruitment, induction, appraisals, attendance management and staff development.
• Promote a positive, inclusive and safety‑focused culture.
• Provide training in policies, vehicle procedures, manual handling and digital tools.

• Manage transport service budgets, authorise invoices and monitor expenditure.
• Identify and deliver efficiency opportunities and support cost improvement plans.
• Maintain oversight of external contracts (vehicle maintenance, telematics, breakdown and route optimisation).

• Lead service reviews and develop improvement plans to enhance efficiency and user experience.
• Support the Trust’s sustainability and Green Plan objectives (fleet electrification, emissions reduction, fuel efficiency).
• Contribute to strategic planning, business cases and long‑term development of the transport service.

• Postgraduate Diploma (Level 7) in Management or equivalent, NEBOSH / IOSH Health and Safety qualification and evidence of continuing personal development.
• Experience in an estates/facilities role within a large complex organisation.
• Experience developing organisational policies and procedures.
• Ability to manage complex cross‑site teams.
• Experience in setting up and maintaining systems and processes.
• Experience with auditing systems and processes; strong understanding of Health and Safety.
• Knowledge of NHS estates operations or public sector facilities management, proactive and reliable with a methodical approach to…