Zara Store Director; Maternity Cover

Job Title: STORE DIRECTOR

Full time Position

Reporting to: Head of Retail, Commercial Director

• To drive marketing initiatives and store's sales performance based on the analysis and actions of the commercial reports and visual layout.
• To be well informed about current industry trends analysing the competitors market in order to maximise profitability for the store.
• Overlook managers in controlling and managing stock, product rotation, orders and devolutions alongside the product manager in Spain.
• Manage and maintain good working relationships and communication with product departments in the central office in Spain.

• Maximise store profits by the utilisation of the company's internal tools and platforms provided such as SINT and IPod sales.
• Control of uniform costs, reporting procedures and company compliance.
• To be an ambassador in the company’s sustainability project and ensure that the company upholds and works towards finding new, innovative and economically reductive ways to stay sustainable.
• Reporting of store maintenance issues to be communicated to general services department following the company guidelines to maintain a strong brand image.

• To ensure processes for reporting working hours are followed timely and accurately with corrections being maintained in line with company expectation.
• To produce strategies to control overtime ratio based on analysis and understanding of store activity and expectations.
• Forecasting recruitment needs for the store throughout the year ensuring the authorisation procedures and fair selection process has been followed.
• Hours:
  
  To overlook the budget of hours are managed in the store effectively respecting the company shift pattern and work life balance project.
• To initiate ideas and contribute to all Brand projects to improve performance.
• To overlook case management with the HR Advisor, identifying and communicating high risk cases to the HR Manager/ER department.
• Ensure the store is complaint with all company initiatives and lead by example to perpetuate the Zara UK culture.

• To actively identify members of your team with development potential and build a continuous internal succession plan.
• To develop the team through performance reviews and Personal development plans utilizing the Leap application and monitor their progression.
• To overlook that inductions and trainings are carried out for all new starters and current employees inside the store following the company guidelines.
• To deliver constructive feedback in a positive and honest manner, using specific examples in regards to the employee performance, setting achievable goals to support the employees’ development.

• To ensure a high level of customer service standards are consistently attained in the store throughout all departments.

• To overlook that good housekeeping is maintained throughout all areas in the store and procedures in reporting maintenance issues to general services are being followed.
• Comply with the Company Health & Safety Policy.

• Area Manager experience (desirable)
• Experience in managing a similar retail operation within a fast paced environment
• Proven track record of commercial achievements.
• Team management experience in maximizing profitability and drive sales.
• Proven record in coaching and developing people to improve performance.
• Fashion/textile design qualification is highly desirable but not essential.
• Basic knowledge and understanding of UK Employment Law

• Ability to motivate people, instil accountability and achieve results.
• Forward planning skills and strategic thinking
• Passionate about fashion, fabrics and company product.
• Strong leadership qualities with ability to set goals and establish performance standards.
• Identifies problems, reacts accordingly with initiative and problem solving
• Strong interpersonal skills with ability to manage conflict and positively influence others.
• Excellent communication skills
• High levels of Numeracy Skills

Inditex is one of the largest fashion distribution groups in the world, with seven commercial…