MSP Service Desk Team Lead — Lead Engineers
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-02-28
Listing for:
Constant Recruitment Ltd
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, IT Project Manager
Job Description & How to Apply Below
A well-established Managed Service Provider is seeking a Service Desk Team Lead in Herne Bay, Kent. This role entails overseeing an 11-engineer team, managing service desk operations, and ensuring high customer satisfaction through SLA and KPI adherence. Candidates should have experience in an MSP environment, strong leadership skills, and a commitment to service quality. The position offers a salary between £32,000 - £35,000, with a 40-hour work week and office-based responsibilities.
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