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Service Transition Manager/SDM
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-02-28
Listing for:
Experis
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
Systems Analyst, IT Support, IT Project Manager, IT Consultant
Job Description & How to Apply Below
Overview
Service Transition Manager/SDM.
Location:
Knutsford, 3 days on site. Duration: 30/11/2026. Rate: 517. MUST BE PAYE THROUGH UMBRELLA.
- Plan and manage service transition activities for new solutions or releases.
- Coordinate acceptance criteria, operational readiness, and service documentation.
- Ensure support models, SLAs, and handover processes are defined and agreed.
- Track risks, issues, and dependencies impacting service introduction.
- Liaise between project teams, support teams, and stakeholders.
- Support continual service improvement initiatives.
- Experience in ITIL-aligned service transition.
- Strong understanding of support models, SLAs, and operational processes.
- Excellent coordination and communication skills.
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