User Researcher
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-02-28
Listing for:
Identify Solutions
Part Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
UI/UX Design, Digital Media / Production, Data Analyst, Technical Writer
Job Description & How to Apply Below
User Researcher – Public Sector Digital Transformation
Want to lead user research for a major Public Sector digital transformation used by millions
?
You’ll design and deliver the insight that shapes next‑generation public services - influencing strategy, informing service decisions, and ensuring solutions are grounded in real user needs.
Hybrid (Liverpool, 2–3 days/week) | Up to £50k + bonus + benefits
What you’ll do- Lead user research across Discovery, Alpha, Beta and Live
- Plan and run qualitative & quantitative research across diverse user groups
- Translate findings into clear, actionable insight that shapes service direction
- Champion user needs across multidisciplinary teams
- Support GDS‑aligned delivery and contribute to service assessments
- Strong experience working in UK Public Sector environments
- Deep understanding of GDS Service Standards
- Skilled across a range of research methods (qual + quant)
- Ability to engage vulnerable or hard‑to‑reach users
Sound good? Get in touch for an informal chat!
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