M365 Tester

Overview

Liverpool City Council's ICT & Digital Service sits within the Strategy & Change Directorate and is responsible for delivering modern, secure and efficient digital solutions across the organisation. The M365 Tester will support the delivery of a specialist project by testing Microsoft 365 applications and services, including Dynamics, Teams, SharePoint, One Drive, Outlook and CoPilot. The postholder will work closely with developers, end users and cross-functional teams to ensure integrations, customisations and system changes are fully tested and meet business requirements.

The initial training period will be office-based, with hybrid working thereafter subject to business needs.

• Develop and implement test scripts aligned with business and technical requirements
• Conduct functional, regression and performance testing across M365 applications
• Identify, document and report defects, working closely with developers to resolve issues
• Test integrations between M365, D365 and existing systems
• Use Azure Dev Ops and other testing tools to support collaborative working
• Maintain up-to-date knowledge of M365 developments, updates and best practices
• Work closely with end users to validate functionality and user experience
• Support the delivery of a one-off project requiring high-quality testing and assurance

• Strong experience testing Microsoft 365 applications and services
• Knowledge of M365 technical components including integration, configuration and troubleshooting
• Experience using Azure Dev Ops or similar tools for test management
• Ability to create, execute and maintain test scripts
• Strong communication skills with the ability to work collaboratively across teams
• Ability to identify defects, analyse root causes and support resolution
• Understanding of Dynamics 365 integrations is desirable
• Ability to work office-based during initial training period