Infrastructure Engineer

Location:

Liverpool, GB

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Proactively configure and administrate the UK VM Ware Server Infrastructure. Ensure all Server Hardware and Software issues are efficiently managed through to resolution. Prioritise and Escalate faults accordingly and ensure that SLA’s and KPI’s are adhered to. Provide L2 / L3 Support and technical guideance to the UK IT support team.

The company also has a balanced approach to cloud computing so this role will also assist with Cloud computing, so this is a great oppertunity for someone with AWS Cloud skills or a desire to progress their IT skills into Cloud computing.

The UK IT team is also part of a larger Europe Regional IT team who help govern and assist other countries in the region. This role has the possibility to assist in the Europe region from time to time so UK and Europe travel maybe required periodically.

• Build and Maintain servers in a Virtual Environment
• Provide 2nd and 3rd line support to ensure smooth IT operations across multiple client environments.
• Support and maintain the cloud environment for application servers
• Pro-actively monitor and administrate the Server Infrastructure and Virtual Environment
• Manage and support Active Directory environment for the UK & Ireland
• Collaborate with clients and internal teams to plan and implement system upgrades, migrations, and new technologies.
• Document technical processes, best practices, and IT procedures to ensure efficiency and knowledge sharing.
• Provide technical guidance & support to IT projects
• Support and maintain the DR / Backup Infrastructure, including daily checks and test DR processes.
• Adhere to corporate IT security standards

• Provide a working Production environment with the emphasis on minimal downtime
• Produce proper and thorough documentation
• Conform to Head Office and Local Blueprints & Standards
• Provide timely and effective technical support of servers, infrastructure, hardware and software
• Provide a secure and reliable electronic environment
• Ensure Redundancy and Resilience for the Server Infrastructure Environment
• Ensure the Backup Infrastructure is working, reliable and effective

• This role will require occasional travel within the UK and possibly Europe.

• Microsoft Windows Server 2019 / 2022
• VM Ware Environments
• Knowledge of Cloud computing (AWS / Azure)
• Active Directory / DNS / DHCP etc.
• Knowledge of Veeam backup solution – desirable
• Ability to work effectively both as part of a team and independently.

• Microsoft Windows operating systems
• Active Directory / DNS / DHCP etc.
• Virtual environments (VMWare and Hyper V)
• AWS cloud computing advantageous.
• Knowledge of backup / snapshot technologies
• Aptitude for troubleshooting
• Proactively drives innovation and stays ahead of emerging technologies

• Educated to degree level / IT qualification or equivalent Server support experience in anetworked IT environment accepted
• Microsoft and/or VMware Certification – desirable

• 25 days annual leave…