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ServiceNow Implementation Consultant

Job in Liverpool, Merseyside, L1, England, UK
Listing for: Nelson Frank
Full Time position
Listed on 2026-02-19
Job specializations:
  • IT/Tech
    Technical Support, IT Consultant, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below

What You’ll Do-Technical Development

  • Customer Experience Workflows: Customer Service Management (CSM), Field Service Management, Customer Service Portal
  • Technology Experience Workflows: IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM)
  • Employee Experience Workflows: HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery
User Experience-
  • Use Service Now’s Experience Layer to create modern, intuitive, and personalised user interfaces
  • Use UI Builder and Service Portal to deliver role-based dashboards and customised workflow experience
Skills-
  • Service Now Expertise:
    Hands-on experience across Customer, Technology, and Employee Experience workflows
  • Knowledge of employee lifecycle moments such as onboarding, daily productivity, and career growth

This role requires eligibility for security clearance!

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