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Senior IT Service Desk Analyst - Hybrid Support Lead

Job in Liverpool, Merseyside, L1, England, UK
Listing for: BDO UK
Full Time position
Listed on 2026-01-10
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
A leading consulting firm in Liverpool is seeking a Senior IT Service Desk Analyst to provide customer-focused support across various software and hardware systems. The ideal candidate will have extensive customer service experience, both remote and face-to-face, along with a minimum of 3 years’ experience in IT support. Responsibilities include delivering exceptional service, assisting in IT projects, and managing escalations.

This role offers a hybrid working model with opportunities for professional development and growth.
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Position Requirements
10+ Years work experience
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