Housekeeping Supervisor

Housekeeping Supervisor – Royal Berkshire, Ascot, Berkshire

A Career in Hospitality Where Every Detail Tells a Story.

Royal Berkshire, a part of the Exclusive Collection, is a luxury property in Ascot that radiates refined elegance and timeless charm. Every corner reflects attention to detail and a commitment to exceptional experiences.

You will join as a Housekeeping Supervisor, supporting the Head Housekeeper and leading the daily housekeeping operation. You will oversee room standards, motivate the team, coordinate daily tasks, and ensure every space is beautifully presented for our guests.

• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection

• Supervise and support the housekeeping team during daily operations, ensuring rooms and public areas meet brand standards
• Allocate tasks, check room status, and ensure timely completion of all housekeeping duties
• Conduct detailed room inspections, identifying training needs and corrective actions
• Support the onboarding and training of new Room Attendants and Linen Porters
• Maintain stock control for linen, cleaning supplies and guest amenities
• Communicate effectively with Front Office regarding room readiness, guest requests and priorities
• Assist with rota planning, daily briefings and operational problem-solving
• Uphold COSHH, manual handling, chemical safety and all health & safety policies

• Experience in a housekeeping role, ideally with previous supervisory exposure
• Strong eye for detail and commitment to consistently high standards
• Confident leading small teams and providing clear instruction and feedback
• Excellent organisation and time-management skills, especially during busy service periods
• Positive, supportive approach to team development and motivation
• Professional and warm communication style when engaging with guests and colleagues
• Ability to handle physical aspects of the role, including manual handling
• Reliable, proactive and solution-focused

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression and a culture where people who share our values can thrive. As an equal opportunities employer we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.

Apply today and be part of a team that takes pride in delivering genuine hospitality.