Receptionist, Hospitality ​/ Hotel ​/ Catering

Overview

Do you love talking to people and consider yourself welcoming yet efficient? We are looking for engaging people with good problem-solving skills who can deliver excellent service that our guests will love. Previous receptionist experience is a must, and ideally you will be someone comfortable multi-tasking through a busy shift, dealing with a range of guest needs & wants.

Note:

This is a part-time position of 24 hours per week, to be worked over 3 or 4 shifts (3 x 8 hours or 4 x 6 hours exclusive of breaks). Our guests stay 7 days a week, so availability for a variety of shifts, including the odd overnight shift, is required. Please state your preference during the application process.

As our Part-Time Receptionist, your main role will be:

• Delivering excellent customer service to our 110 bedrooms-worth of guests
• Manage all requests we get from guests in a helpful and professional manner
• Contribute fairly to the team’s workload on each shift to ensure seamless service for each guest

• Previous receptionist experience in a hotel environment using Opera CLOUD
• Excellent problem solving and multi-tasking skills
• Confidence, professionalism and an engaging personality
• Exceptional attention to detail and a passion for the industry

Housed in the Grade II listed Central Buildings, dating back to 1884, the beautifully restored boutique hotel is steeped in history. The Beatles-inspired hotel features elegantly furnished and individually decorated rooms with specially commissioned artwork. The hotel has one restaurant and two bars, one of which hosts some of the city’s top acoustic musicians every Friday and Saturday night.

• Life Assurance
• Cash Health Plan cover option available
• Career development pathways and regular salary reviews
• Employee Discounted Accommodation and F&B discounts worldwide
• Apprenticeship/Placement/Training opportunities
• Meals Provided on Duty
• Subsidised car parking
• Social Events, Wellbeing and Team Activities
• Uniform (Laundry / Dry Cleaning for Uniform)
• Length of Service related holiday scheme
• Recommend a Friend Scheme

We are an equal opportunities employer. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process. To improve compliance with identity document validation, successful applicants will provide their right to work in the UK which will be verified using Trust  and Software.

If this sounds like the perfect opportunity for you, please apply now!

• Role:
  Hotel Receptionist - Part-Time
• Salary: £12.36 p.h. + Benefits
• Working hours:
  
  24 hrs weekly (over 3 or 4 days per week)
• Address:
  Hard Days Night Hotel, Liverpool L2 6RR

At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.

About The Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections:
Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality and clearly defined hotel brands within it, tailored to suit different types of guests, with real opportunities to develop and gain promotion within the industry.