Head of Bar and Cellar

The ACC Liverpool Group operates the city's waterfront event campus – the interconnected M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services.

We are recruiting a Head of Bar and Cellar that will lead all beverage operations across the Sports and Entertainment events across the ACC Liverpool campus!

Company Benefits

We are an award-winning, world-class venue and our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy including:

An enhanced holiday scheme, which increases with length of service.
An excellent pension scheme is available.
Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
Enhanced maternity, paternity and adoption leave schemes.
An excellent occupational sick pay scheme.
Free onsite parking right in the heart of the city centre.
Employee Reward Platform.
Agile working and flexi time policies, where appropriate and in line with business needs.
A dedicated wellbeing strategy to support staff when  Qualified Mental Health First Aiders on site.

The ACC Liverpool Group is a place where you can truly make a difference. Some of the wonderful things ACC Liverpool Group have achieved / continue to work towards:

Disability Confident Employer
Member of the Fair Employment Charter
Real Living Wage employer
Social value impact plan – last year we contributed over £6.4m
Green Meeting’s Gold Standard
Sustainability Strategy
Positively influencing biodiversity – we have three beehives on our campus grounds
Carbon Neutral Campus
Accessibility Strategy
Access Able Guide

About the Role

The Head of Bar and Cellar will lead all beverage operations across the Sports and Entertainment events across the ACC Liverpool campus, ensuring outstanding service delivery during high volume events and elevated hospitality experiences. You will oversee bar operations, cellars, beverage logistics, dispense systems, supplier relationships stock accuracy, and compliance.

The ideal candidate will have experience of:

Managing high volume bar operations (arena, stadium, leisure venue, or high street multi site).
Strong cellar management experience including stock rotation, ordering, and dispense systems.
Proven ability to deliver commercial performance, manage margins, reduce waste and optimise stock.
Strong people leadership skills and the ability to develop a high performing bar team.
Strong supplier relationship and contract management of such relationships.

Main duties of this role include:

Leading bar and cellar operations across retail and hospitality environments.
Managing stock control, cellar routines, ordering, and supplier coordination.
Ensuring compliance with licensing, Challenge 25, allergen management and health and safety.
Delivering excellent guest experiences through efficient, fast and high quality beverage service.
Collaborating with F&B Retail, Premium, Staffing and Culinary teams to deliver seamless event service.

We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we’re looking for someone who:

Thrives in fast paced event environments.
Has strong attention to detail and problem solving capability.
Delivers confident, calm leadership under pressure.
Brings passion, energy and a collaborative “One Team” approach.

In addition to the above, the candidate will need to be enthusiastic, like minded and complement our experienced and talented team. If you have driven, passion, ambition and wish to play a part in The ACC Liverpool Group’s continuing success story this could be just the job for you.

Please note, we may close this vacancy…