Housekeeping Team Member

Overview

Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you'll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.

• Create Comfort:
  Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
• Exceed Expectations:
  Deliver exceptional service levels, making sure our guests experience nothing but the best.
• Attention to Detail:
  Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
• Organize with Ease:
  Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.

• Be a Part of Something Special:
  Join a team that values your hard work and dedication.
• Make a Difference:
  Your efforts will directly impact our guests  experiences, making their stay memorable.
• Grow with Us:
  Opportunities for personal and professional development in a supportive environment.

Has previous experience in a similar role and understands the importance of attention to detail in housekeeping. Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas. Is a team player who is reliable, punctual, and able to work collaboratively with others. Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.

Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment. Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel. Has a positive attitude and a willingness to learn and develop new skills.

Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals. Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.

A great opportunity for an individual with housekeeping experience to join a great team and benefit from excellent guaranteed hours working Monday-Friday. No evenings/weekends. Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio. Other benefits include:

• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and TV
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking