Clinical Lead, Healthcare

Clinical Lead – Moss House CMHT

Exciting Leadership Opportunity – Clinical Lead at Moss House CMHT. Moss House Community Mental Health Team (CMHT) is thrilled to offer a rewarding opportunity for a passionate and experienced professional to join us as Clinical Lead.

Moss House CMHT delivers vital care to adults facing severe and complex mental health challenges. As Clinical Lead, you’ll be at the forefront of shaping high‑quality, person‑centred care. You’ll play a key role in conducting comprehensive assessments, crafting tailored treatment plans, leading the delivery of outstanding clinical interventions, driving excellence across the team and ensuring care standards remain consistently high, and supporting the service in achieving key performance indicators and continuous improvement.

• Provide strategic and professional leadership to the teams, aligned with the service’s philosophy and values.
• Champion the mental and physical well‑being of service users by ensuring their health promotion, psychological, rehabilitative, and educational needs are proactively addressed.
• Lead and coordinate the activities of the Community Mental Health Team (CMHT), ensuring comprehensive, person‑centred care is delivered in accordance with Trust and local policies and procedures.
• Actively engage service users and carers in the development and evaluation of services, ensuring their voices inform high standards of care delivery.
• Ensure care plans are developed in line with the Community Mental Health Framework, tailored to meet the assessed needs of each individual.
• Serve as a key point of contact for service users and families, responding to concerns with empathy and professionalism, using advanced communication skills to provide reassurance and negotiate effective solutions.
• Communicate sensitive or complex information clearly and compassionately to staff, service users, and carers, using both verbal and non‑verbal techniques to overcome barriers such as emotional distress or resistance.
• Prepare verbal and written reports for internal departments and the Operational Team Manager on matters including complaints, incidents, and investigations.
• Maintain expert knowledge in clinical practice, policy, and staff management to ensure consistently high standards of service delivery.
• Conduct regular audits to identify and promote best practices based on robust research evidence, supporting the implementation of service improvements.
• Identify and manage clinical and non‑clinical risks appropriately, escalating concerns to the Operational Manager when external support is required.
• Support the Operational Team Manager in managing service delivery factors such as budget, staffing, resource allocation, and service user dependency.
• Manage staff absence and sickness in line with Trust policies, ensuring appropriate actions are taken at each stage.
• Identify opportunities for service development and communicate these to the Operational Team Manager.
• Embed high standards of service delivery and ensure Service Governance is integral to team operations, promoting staff awareness and engagement with the governance agenda.
• Support the implementation of Trust policies locally, ensuring compliance and escalating any delivery challenges to the Line Manager.
• Provide feedback on Trust policies to ensure team perspectives are represented.
• Ensure all staff operate within the Community Mental Health Framework, including assessment, care planning, review, and audit processes.
• Liaise with the Operational Team Manager regarding disciplinary or grievance matters, and take responsibility for resolution in line with the scheme of delegation.
• Coordinate annual Personal Development Plans (PACE), incorporating training and development needs for all staff.
• Provide timely and accurate feedback following formal meetings related to performance, sickness, or absence.
• Exercise sound judgement in interpreting policies and procedures, seeking guidance when necessary, and contributing to the development of directorate protocols.
• Lead investigations into incidents or complaints as directed, ensuring timely completion and clear, objective…