Deputy Care Manager - Supported Living

Package Description

Location: Liverpool and Sefton

Hours: 40 hours per week (overtime available)

Salary: £14.60 – £15.20
* per hour

Level 5 Qualified Salary: £15.10 – £15.70
* per hour

Reporting to: Registered Manager

Requirement: Full UK Driving Licence & access to a vehicle

Merseyside Supported Living Services is a forward‑thinking organisation dedicated to empowering individuals with a range of support needs to live fulfilling, independent lives. We pride ourselves on being a supportive, collaborative, and values‑driven team that delivers high‑quality, person‑centred care.

As Deputy Manager, you will play a key leadership role within our supported living services. You will support the Registered Manager in overseeing day‑to‑day operations, leading teams, maintaining compliance, and ensuring excellent outcomes for the people we support.

• Leadership & Team Management:
  Lead, motivate, and support staff teams, promoting a positive, inclusive, and professional working environment.
• Service Delivery:
  Ensure high‑quality, person‑centred care is delivered consistently in line with individual support plans.
• Operational Oversight:
  Support the Registered Manager with daily service management, including rota planning, staffing levels, and operational efficiency.
• Compliance & Quality:
  Ensure services meet CQC regulations and internal company standards, completing audits and driving continuous improvement.
• Staff Development:
  Provide supervision, mentoring, training, and guidance to staff, helping them develop and perform at their best.
• Safeguarding &
  
  Risk Management:
  
  Respond confidently to incidents, safeguarding concerns, and crisis situations.
• Management Cover:
  Take responsibility for the overall management of the service in the absence of the Registered Manager.
• Financial Awareness:
  Support the Registered Manager in achieving financial and operational targets.

• Proven experience as a Deputy Manager (or a strong leadership role within supported living, care, or a similar setting)
• Strong leadership skills with the ability to work collaboratively with others
• Experience managing, motivating, and supporting staff teams
• A commitment to delivering high standards of person‑centred care
• Good knowledge of CQC regulations and best practice
• Level 5 qualification (or working towards) is desirable
• Full UK driving licence and access to a vehicle (essential)

• Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
• DBS Check Paid - Your enhanced DBS check, is fully covered by Keys Group, along with any required renewals.
• Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
• Circle - Your hub for wellbeing, engagement, and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
• Amazing Discount Scheme - Available at high street retailers, days out, gifts, holidays and even when buying a car, via a Blue Light card that you will have access to as a Health and Social Care Employee.
• NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group.
• Fair & Competitive Pay - As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
• £500 Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
• Full Induction & Introductory Programme - Begin your journey with a paid‑for comprehensive onboarding to set you up for success.

Keys Group supports over 2,500 individuals across England and Wales through its three divisions:
Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries;
Keys, offering education and care for children and families through schools,…