Deputy Care Manager - Supported Living

Package Description

Deputy Manager - Supported Living Services

Location: Liverpool and Sefton
Hours: 40 hours per week (overtime available)
Salary: £14.60 - £15.20
* per hour
Level 5 Qualified Salary: £15.10 - £15.70
* per hour
Reporting to: Registered Manager
Requirement: Full UK Driving Licence & access to a vehicle

Are you an experienced Deputy Manager with strong leadership skills and a passion for making a real difference?

Merseyside Supported Living Services is a forward-thinking organisation dedicated to empowering individuals with a range of support needs to live fulfilling, independent lives. We pride ourselves on being a supportive, collaborative, and values-driven team that delivers high-quality, person-centred care.

We are now looking for a confident and capable Deputy Manager who has proven experience in a leadership role and can work effectively alongside managers, staff teams, and external professionals.

As Deputy Manager, you will play a key leadership role within our supported living services. You will support the Registered Manager in overseeing day-to-day operations, leading teams, maintaining compliance, and ensuring excellent outcomes for the people we support.

This role is ideal for someone who already has experience as a Deputy Manager (or in a strong leadership position) and is confident in leading by example, working collaboratively, and motivating others
.

• Leadership & Team Management: Lead, motivate, and support staff teams, promoting a positive, inclusive, and professional working environment.
• Service Delivery: Ensure high-quality, person-centred care is delivered consistently in line with individual support plans.
• Operational Oversight: Support the Registered Manager with daily service management, including rota planning, staffing levels, and operational efficiency.
• Compliance & Quality: Ensure services meet CQC regulations and internal company standards, completing audits and driving continuous improvement.
• Staff Development: Provide supervision, mentoring, training, and guidance to staff, helping them develop and perform at their best.
• Safeguarding &
  
  Risk Management:
  
  Respond confidently to incidents, safeguarding concerns, and crisis situations.
• Management Cover: Take responsibility for the overall management of the service in the absence of the Registered Manager.
• Financial Awareness: Support the Registered Manager in achieving financial and operational targets.

• Proven experience as a Deputy Manager (or a strong leadership role within supported living, care, or a similar setting)
• Strong leadership skills with the ability to work collaboratively with others
• Experience managing, motivating, and supporting staff teams
• A commitment to delivering high standards of person-centred care
• Good knowledge of CQC regulations and best practice
• Level 5 qualification (or working towards) is desirable
• Full UK driving licence and access to a vehicle (essential)

• Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
• DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals.
• Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
• Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
• Amazing Discount Scheme - at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
• NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group.
• Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
• £500 Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
• Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success.

Keys Group supports over 2,500 individuals across England and Wales through its three divisions:
Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries;
Keys, offering education and care for children and families through schools, children's homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence-building activities like bushcraft, climbing, and…