Ward Clerk - Ward

Job Title

Ward Clerk - Ward 6c

NHS University Hospitals of Liverpool Group

An exciting opportunity has become available for a full‑time Ward Clerk on Ward 6C, Respiratory Ward at the Royal Liverpool University Hospital. The Ward is a 28 bed Respiratory unit with a fast turn‑over of patients, requiring the successful candidate to be extremely organised, committed and hardworking. It is essential that candidates have excellent IT skills and are able to speak confidently to patients when dealing with their enquiries, either face to face or over the phone.

The successful candidate will also be responsible for using Trust patient IT systems including PEN dashboard and IPM and ensuring patient discharge letters are sent and filed, and that follow‑up appointments for their next treatment are arranged if required. Enhanced organisational skills are required to ensure confidentiality is maintained and case notes, letters and documentation are kept securely. The ideal candidate must be approachable, committed and kind and wish to actively participate in a friendly and hardworking team as well as directly with the public.

• Answer the phone and deal with patient enquiries.
• File notes, ensure documentation is correct and order documentation required for the ward.
• Ensure the digital boards are correct with consultant information.
• Use the IPM system to confirm patients have arrived for their appointment, arrange new appointments, and send out appointment letters.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital and Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 November 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide to our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities – from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award‑winning stroke facility.

Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

• Date posted: 05 January 2026
• Pay scheme:
  Agenda for change
• Band: 2
• Salary: £24,465 a year per annum
• Contract:
  
  Permanent
• Working pattern:
  Full‑time
• Reference number: 287‑RMED‑488‑25
• Job locations:
  Royal Liverpool University Hospital, Mount Vernon Street, Liverpool, L7 8YE

• Entry level

• Full‑time

• Health Care Provider
• Hospitals and Health Care

• Essential
  • NVQ level 2/equivalent
  • Suitable work/life experience
  • Ability to communicate clearly in written & spoken word
  • Ability to develop effective interpersonal relationships with colleagues in the healthcare setting
• Desirable
  • Previous experience in a caring role
  • Basic computer skills

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years.

Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer name:
Liverpool University Hospitals NHS Foundation Trust

Address:
Royal Liverpool University Hospital, Mount Vernon Street, Liverpool, L7 8YE

Employer's website:  (Opens in a new tab)