Service Manager - Mental Health - Wirral

Service Manager – Mental Health – Wirral

Who We Are – Lifeways

Position Duration:
Permanent

Role Type:
Registered/Service Manager

County:
Liverpool

Company:
Lifeways Group

Salary / rate of pay:
Competitive

Post Code: L1

Town or City:
Liverpool

: 12141

Our specialist mental health division is seeking a Service Manager for one of our vibrant shared buildings, featuring modern purpose‑built apartments. The service supports a diverse group of individuals – from those with complex needs requiring 24‑hour care to highly independent people with less complex support needs.

• Leads with positivity, compassion, and confidence.
• Inspires their team to deliver outstanding, person‑centred support.
• Drives quality, safety, and continuous improvement across all services.

Every day, you’ll make a difference – ensuring the people we support live with independence, dignity, and purpose in their own homes.

• Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme.
• Oversee the delivery of high‑quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
• Drive service improvements and quality standards.
• Build strong relationships with your team, families, and communities.

• A minimum Level 3 qualification in Health & Social Care with Level 5 desirable (or working towards it).
• Strong experience in operational and people management.
• A valid UK driver’s licence and willingness to travel locally.
• A genuine passion for quality care – and the ability to lead by example.

When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:
Caring – Honest – One Team – Innovative – Courageous – Equal.

• Enjoy financial wellbeing tools with Stream – real‑time pay tracking, savings features, and instant access to earned pay.
• Leadership development programmes & progression pathways.
• A supportive, inclusive workplace culture.
• Matched contribution company pension scheme.
• Wellbeing resources and mental health support.
• Reward and recognition schemes.
• Discounts on shopping, tech, travel, and more through CHOICE Rewards.

We are on a bold journey to become the Care Provider of Choice – and this is an exciting time to join us. We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care. As a leader, you’ll have the authority, resources, and support to shape your team’s culture and the quality of care they deliver.

We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words – they’re lived values. At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day.