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Emergency Call Handler & Resolution Officer
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2025-12-12
Listing for:
Merseyside Police
Full Time
position Listed on 2025-12-12
Job specializations:
-
Government
Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
A regional police force in the United Kingdom is seeking a Contact Resolution Officer. In this role, you will be the first point of contact for emergency and non-emergency calls, handling critical situations and providing reassurance to callers. The ideal candidate will possess strong communication skills and the ability to manage high-pressure scenarios, with flexibility to work various shifts including nights and weekends.
Benefits include a competitive salary, generous leave, and a supportive work environment.
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