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Board Host

Job in Liverpool, Merseyside, L1, England, UK
Listing for: SSP UK & Ireland
Part Time position
Listed on 2026-02-08
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 13.65 GBP Hourly GBP 13.65 HOUR
Job Description & How to Apply Below
Position: On Board Host

Overview

On-Board Host for Trans Pennine Express (TPE) at Liverpool Lime Street Station.

Pay Rate: £13.65 per hour

Hours:

Part Time (16 hours)

Shifts:

Rotational shifts between 6am and 9pm, including some weekends.

Responsibilities
  • Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
  • Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
  • Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
  • Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
  • You can claim up to 50 rover tickets for TPE network rail for family & friends.
Requirements
  • Applicants must be 18 years of age or over to perform certain tasks or work on certain shifts.
  • Ideally have at least 2 years of experience in a customer-facing role within the Retail Leisure & Hospitality Industry.
  • Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.
  • Full training will be provided.
Benefits
  • Discounted meals while on shifts.
  • Employee discounts.
  • Friends and family discount app.
  • Award-winning training, apprenticeships and development programs.
  • Health & Wellbeing Support.

Please note that if your application is successful, you will be required to complete a DBS check.

Rail Gourmet is proud to be an equal-opportunity employer who seeks to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.

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