Board Host

Overview

On-Board Host for Trans Pennine Express (TPE) at Liverpool Lime Street Station.

Pay Rate: £13.65 per hour

Hours:

Part Time (16 hours)

Shifts:

Rotational shifts between 6am and 9pm, including some weekends.

• Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
• You can claim up to 50 rover tickets for TPE network rail for family & friends.

• Applicants must be 18 years of age or over to perform certain tasks or work on certain shifts.
• Ideally have at least 2 years of experience in a customer-facing role within the Retail Leisure & Hospitality Industry.
• Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.
• Full training will be provided.

• Discounted meals while on shifts.
• Employee discounts.
• Friends and family discount app.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.

Please note that if your application is successful, you will be required to complete a DBS check.

Rail Gourmet is proud to be an equal-opportunity employer who seeks to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.