Dental Practice Manager

Dental Practice Manager, Croxteth, Merseyside.

Hours:Full-time or Part-time (to be discussed at interview)
Salary:Up to £33,000 per annum (pro rata, depending on experience)
Practice Type:Mixed & Private, 8-surgery practice with growth plans

We are seeking a
dynamic, commercially minded Dental Practice Manager
to lead and develop our growing dental practice in Liverpool. This is a unique opportunity for an experienced manager to play a key role in
driving business growth, enhancing private and specialist services
, and supporting the long-term expansion of the practices.

This role is ideal for someone who combines
strong leadership, operational excellence, and commercial awareness
, with a passion for delivering outstanding patient care.

Reporting to the Principal Dentist, you will oversee the
operational, financial, governance, facilities, technology, and people management
of both practices. You will act as
CQC Registered Manager
, ensuring full compliance while also driving
sales performance, private growth, and patient experience
.

You will be responsible for supporting the development of
private and specialist services
, including (where applicable):

• Implants, Endodontics, Periodontics, Prosthodontics, Oral Surgery, Aligners/Orthodontics

You will also ensure the effective delivery of any
NHS contract activity
using a mixed skill set of clinicians.

• Oversee day-to-day operations across both sites

• Lead, motivate, and develop high-performing clinical and non-clinical teams.

• Manage recruitment, training, rotas, appraisals, and performance

• Foster a positive, supportive, and high-performance team culture

• Drive
  top‑line sales, private revenue, and profit growth

• Develop and implement strategies to increase treatment uptake and patient retention

• Support
  treatment coordination
  and patient finance discussions

• Build strong referral relationships with specialist dentists and partners

• Monitor KPIs, chair utilisation, and financial performance

• Develop and manage the practice’s
  social media presence and online marketing strategy.y

• Support
  review management, local outreach, and brand building

• Promote private and specialist services to expand the patient base

• Act as
  CQC Registered Manager
  and ensure inspection readiness

• Maintain compliance with
  CQC, GDPR, infection control, safeguarding, radiography, COSHH, RIDDOR, and Health & Safety

• Oversee audits, policies, and governance frameworks

• Manage patient complaints, feedback, and service improvement initiatives

• Support budgeting, cost control, supplier negotiations, and stock management.

• Oversee diary optimisation and workflow efficiency

• Ensure effective use of dental software, CRM systems, and IT platforms

• Minimum3+ years’ experience in a senior dental practice management role

• Proven track record of
  sales growth, profit improvement, and performance management

• Strong leadership, communication, and relationship-building skills

• Comprehensive knowledge of
  CQC compliance, governance, and GDPR

• Commercial mindset with a passion for growth and service excellence

• Confident using
  dental software, CRM systems, and Microsoft Office

• Level 4+ qualification in Dental Practice Management or Leadership

• GDC-registered clinician background

• Experience in
  treatment coordination and private case conversion

• Familiarity with
  CBCT scanners and intra‑oral scanners

• Experience managing
  multi‑site practices

• Salary up to£33,000 per annum (pro rata, DOE)

• Full-time or Part-time
  hours (to be agreed at interview)

• Performance‑related bonus potential based on
  growth, sales, and profitability

• Opportunity to play a key role in
  scaling and shaping the future
  of the practices

• Supportive leadership and autonomy to make a real impact

• Long‑term career progression within a growing organisation

If you are a driven Dental Practice Manager
who thrives in a growth-focused, patient‑centred environment, we would love to hear from you.'Apply' today for a private and confidential chat.