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Customer Service Rep HelpDesk/Support

Shipping Customer Experience Team Lead - Hybrid

Job in Liverpool, Merseyside, L1, England, UK
Listing for: American President Lines
Full Time position
Listed on 2026-03-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global shipping and logistics company is seeking a Customer Service Team Leader in Liverpool. This role entails leading a team of customer experience specialists, managing resources, and ensuring high levels of service delivery. The ideal candidate will have experience in a customer service environment, strong leadership skills, and be capable of handling multiple priorities in a fast-paced setting. Competitive benefits include hybrid working and a discretionary annual bonus.

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