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Customer Service Rep

Energy Debt Specialist: Debt Solutions & Customer Support

Job in Liverpool, Merseyside, L1, England, UK
Listing for: Citizens Advice
Full Time position
Listed on 2026-03-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A national advisory service is seeking an Energy Debt Specialist to provide high-quality telephone debt advice as part of a new project aimed at reducing the impact of energy-related personal debt. Applicants should have at least 6 months of customer service experience in a regulated setting, a strong commitment to achieving performance targets, and the necessary qualifications in money advice.

This is an opportunity to make a positive impact on clients facing energy debt challenges.
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