Complaints Investigator – Financial Services; Hybrid
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-03-01
Listing for:
Aspion
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A financial services organisation is seeking a Complaints Handler in Liverpool. The role involves logging and investigating customer complaints in line with regulatory standards and internal policies. Key responsibilities include managing complaints, liaising with stakeholders, and ensuring a compliant process. The ideal candidate has experience in complaints handling within financial services, excellent administrative skills, and the ability to manage sensitive conversations professionally.
This is a hybrid role offering a salary between £27,000 and £29,000.
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