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Customer Service Rep

Motor Claims Complaints Handler - Governance & Resolution

Job in Liverpool, Merseyside, L1, England, UK
Listing for: Acorn Group
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22000 - 30000 GBP Yearly GBP 22000.00 30000.00 YEAR
Job Description & How to Apply Below
A leading firm in customer service is seeking a Complaints Handler to manage motor insurance complaints in the Liverpool area. Responsibilities include delivering fair resolutions, managing complaints from first contact to final response, and enhancing customer interactions. Ideal candidates will have strong communication skills and a passion for exceptional service.

This role offers a competitive salary of £22,000 - £30,000 plus performance bonuses, and the opportunity for hybrid working arrangements.
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