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Complaint Resolution Specialist - Hybrid, Term
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-01-19
Listing for:
Plus Dane
Full Time, Seasonal/Temporary, Contract
position Listed on 2026-01-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
A leading housing provider in the UK is seeking a Complaint Resolution Officer for a 6-month fixed-term role. You’ll be the primary contact for customers, handling complaints with empathy and ensuring services meet regulatory standards. Responsibilities include investigating complaints, producing responses, and enhancing customer experience. Ideal candidates should possess experience in customer service, excellent communication skills, and the ability to work collaboratively.
This position includes hybrid working and competitive benefits.
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