Customer Service Rep

We are looking for a positive Assistant Manager to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, sell memberships, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

• Sales Commissions
• Membership Benefits
• 401(k)
• Competitive salary
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• Free uniforms

• Enthusiastically greet members, prospective members, and guests
• Meet monthly sales goals
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring facility is clean and safe

• Previous customer service experience preferred
• Sales skills
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency

Complete our short application today!