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Event Manager / Planner

Head of Guest Experience & Service Excellence

Job in Liverpool, Merseyside, L1, England, UK
Listing for: Ukinbound
Full Time position
Listed on 2025-12-30
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner
  • Hospitality / Hotel / Catering
    Event Manager / Planner
Job Description & How to Apply Below
A leading visitor attraction in Liverpool is seeking a Guest Experience Manager to shape the visitor journey and foster a customer-centric culture. The ideal candidate will lead the Guest Experience team, monitor guest feedback, and ensure high service standards. Strong operational management experience, leadership in similar environments, and a passion for improving guest satisfaction are essential for success in this role.

The position includes collaborating with various departments to enhance the overall visitor experience.
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