Senior Account Manager

Established over 20 years ago, our client is a leading construction technology platform offering a range of award-winning software solutions to the construction industry on a global scale. With offices around the world, they have now raised over $100M in funding and are dedicated to providing first-class software to their clients.

The Senior Account Manager position is a critical role in managing long-term relationships with existing clients – ensuring that each client is getting as much out of the software as possible. This organization has a strong focus on employee development & progression; successful candidates can expect a supportive & collaborative environment, surrounded by industry-leading professionals.

This is a hybrid opportunity for candidates commutable to Liverpool.

• Manage long-term relationships with a portfolio of existing accounts across the construction industry
• Identify upsell & cross-sell opportunities, driving growth across the accounts
• Develop & manage strategies for the accounts, building relationships with key stakeholders across the businesses
• Conduct regular business reviews across the portfolio
• Drive product adoption, providing additional product training where necessary
• Provide technical support to the accounts, escalating further when needed
• Maintain up-to-date CRM records of activity
• Attend industry events & trade shows when necessary

• 3+ years account management experience in the SaaS / software space
• Experience in the Construction Tech space or selling other software into the construction industry is a plus but not essential
• Commutable to Liverpool several days per week