Head of Food & Beverages

We are seeking an experienced and dynamic
Head of Food & Beverage Operations
to join our Senior Management Team and lead all food and beverage activity across our theme park resort.

This is a highly operational, predominantly floor-based leadership role responsible for driving commercial performance, guest satisfaction, and team engagement across nine F&B outlets. You will lead from the front, ensuring exceptional service delivery, maximising revenue opportunities, and increasing visitor spend per head while maintaining the highest standards of safety, compliance, and operational excellence.

• Set and manage departmental budgets aligned with business priorities.
• Drive revenue growth, secondary spend, and margin improvement across all outlets.
• Monitor KPIs including spend per head, labour costs, conversion, and stock control.
• Identify and implement upselling, pricing, and promotional opportunities.
• Work closely with Marketing and revenue teams to maximise peak and seasonal trading.

• Provide visible, hands‑on leadership across all F&B locations.
• Ensure consistently high standards of food quality, service, cleanliness, and presentation.
• Lead daily operational planning to optimise throughput and reduce queues.
• Maintain effective preventative maintenance and operational processes.
• Regularly communicate departmental performance and identify risks and opportunities.
• Inspire, coach, and develop a high‑performing, guest‑focused team.
• Build a positive culture centred on accountability, pride, and continuous improvement.
• Lead recruitment, training, succession planning, and performance management.
• Ensure teams are confident in upselling and delivering outstanding guest interactions.

• Contribute to strategic planning for F&B growth, new concepts, and investment.
• Analyse guest feedback, operational data, and financial performance to drive improvements.
• Lead initiatives to enhance efficiency, sustainability, and guest satisfaction.
• Plan and deliver key departmental projects including menu development and service enhancements.

• Ensure full compliance with food safety, hygiene, allergen, licensing, and H&S regulations.
• Maintain robust audit processes and statutory documentation.
• Champion a proactive safety culture across all operations.
• Uphold brand standards and company policies at all times.

• Build strong relationships with internal and external stakeholders.
• Work closely with central functions including Sales, Marketing, Finance, and the wider Looping Group teams.
• Support forecasting, demand planning, and financial performance management.

• Proven senior leadership experience within multi‑site food & beverage operations.
• Strong commercial acumen and financial management capability.
• Demonstrated ability to lead high‑performing teams in fast‑paced environments.
• Excellent operational, communication, and stakeholder management skills.
• A hands‑on leadership style with a strong focus on guest experience.

Managing Director

Full‑time – 5 days out of 7, including weekends & bank holidays

This is an exciting opportunity to lead a key operational function within one of the UK’s most popular visitor attractions, where you will play a pivotal role in shaping the guest experience and driving commercial success.

30 days annual holiday

Discounts on park entry

Reduced rates on hotel stays

Company pension scheme

And much more

Apply now to take the next step in your food & beverage leadership career.