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Client & Complaints Leader

Job in Liverpool, Merseyside, L1, England, UK
Listing for: MSB
Full Time position
Listed on 2026-01-31
Job specializations:
  • Business
    Client Relationship Manager
Job Description & How to Apply Below
Position: Client Experience & Complaints Leader
A legal firm in the North of England is seeking a proactive Client Relationship Manager to enhance client care and manage complaints. This role focuses on delivering clear communication, overseeing client relationships, and ensuring compliance with legal standards. The ideal candidate will possess strong communication skills and an understanding of SRA obligations. Flexible working arrangements are offered, requiring office presence at least three days per week, with competitive benefits including performance reviews and professional development.
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