Medical Records Clerk - Dental Hospital

Medical Records Clerk - Dental Hospital

The closing date is 09 March 2026

This job involves the day to day running of a medical records team, booking patients for outpatient and inpatient clinics, handling health records library functions, and all general administration duties.

The role requires an organised, motivated individual who works well within a team and as an individual.

Please note this vacancy may close once sufficient applications have been received

Previous candidates need not apply

The post holder will be involved in the running of reception duties, registering and documentation of new patients, booking appointments, requesting case notes from the health records library, prepping clinics, engaging with all members of staff and dealing with enquiries from patients, dental and medical practitioners and members of the public by telephone and in person.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year.

The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit their careers page.

• Registration and documentation of new patients.
• Reception duties.
• Requesting/locating case notes from the filing system as required.
• Maintenance of appointment system.
• Maintenance of daily clinical work sheets.
• Maintenance of waiting lists.
• Provision of statistical information for Managers as required.
• Care and repair of case note folders.
• Maintenance of accurate tracker system of case histories.

• 5 GCSE’s A*-C / NVQ 2 or equivalent

• Current employee of a LAASP organisation
• Experience in a clerical post

• Good communication skills – Ability to communicate effectively with staff at all levels and with patients
• Ability to organise and prioritise own workload
• Ability to work as part of a team and liaise with colleagues to ensure effective working.

• Willingness to accept that flexibility is required to meet the changing needs of the NHS

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Liverpool University Hospitals NHS Foundation Trust