Medical Records Administrator

Medical Records Administrator | Liverpool | Private Hospital | Full-time | Permanent | 37.5 hours | £23,907 per annum

Spire Liverpool Hospital has an exciting opportunity for an Administrator to join our medical records team on a bank, occasional basis.

Spire Liverpool Hospital is a leading provider of private hospital treatments for our patients in the North West of England. With a full multidisciplinary medical team, we’re specialists in a wide range of treatments. Our high-quality accommodation and aftercare means we’re committed to looking after you and your health.

Working Hours: Monday - Friday between 8 am and 6 pm. Occasional weekends will be required

Contract Type:Permanent

As Medical Records Administrator, you will provide clerical support within the Medical Records Department to ensure an effective and efficient case note filing and extraction service to all users. This will include retrieval, tracking and filing of case notes, identify and filter case notes in accordance with Spire Policies.

Duties and Responsibilities (not limited to):

• To record and track, the movement of case notes into each department using Trackfile
• To file case notes and other documentation in order to ensure a prompt and accurate retrieval
  service
• To extract case notes in a timely manner ensuring that items are correctly booked out of the library
  to the new destination and either sent or made available for collection to the ward, clinic or office
  requesting the notes
• To maintain case note folders to agreed standards: filing documentation within designated sections
  of the folders replacing contents into with new folders, in order to support clinicians in locating and
  recording information
• To check the case note attendance details, dates and alert sheets against the Patient Administration
  System to ascertain if the notes can either be destroyed, fall into the category of off-site storage or
  need to be merged with another active set of notes
• To assist in the maintenance of evidence files by checking for completeness, following up requests
  for missing items and ensuring that all documentation received is current and stored in a structured
  format in readiness for inspection
• To liaise with off-site storage representatives in order to ensure timely delivery and collection of
  case notes
• Provide and receive patient information for Consultant clinics and Wards, ensuring that all patient
  information is provided, received and recorded in accordance with GDPR the Data Protection Act
  and Spire policies

Who are we looking for?

• Good standard of secondary education with demonstrable literacy and numeracy skills
• Track record of successful delivery in a similar role, in an office and / or customer service environment
• Knowledge of GDPR and the Data Protection Act
• Computer/IT literate
• Excellent interpersonal and communication skills
• Confident telephone manner with the ability to communicate with a wide range of customers at all levels
• The ability to work effectively as part of a team

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Private medical insurance
• Life assurance
• Save an average of £50 per month with our free onsite car park
• We commit to our employee’s well-being through work life balance, on-going development, support and reward

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing Date:If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.

• Job Identification 22950
• Posting Date 06/24/2025, 01:22 PM
• Apply Before 07/04/2025, 01:22 PM
• Job Schedule Full time
• Locations 57 Greenbank Road, Liverpool, Merseyside, L18 1HQ
  , GB