Communications Assistant

Responsibilities

This is an exciting role to work in the Communications Team at axess sexual health.

• Promote the service across 5 regional areas
• Share key public health messages to diverse audiences
• Deliver national and local campaigns
• Maintain the axess website
• Inform staff and stakeholders of service improvements
• Handle media enquiries and relations
• Design and maintain brand guidelines
• Provide active and efficient support to the Sexual Health Communications and Marketing Team
• Assist the department to deliver its objectives
• Improve and enhance internal and external communications by supporting timely and effective communications
• Take a lead role in internal communications

• Lead on administrative and planning activity for efficient operation of the team
• Deal with general queries from staff and public via social media channels and direct to appropriate channel
• Prioritise workload by assessing urgent work requests with varying deadlines
• Support development of communications tools: intranet, website, social media
• Produce and disseminate written communications: newsletters, bulletins, website, intranet, leaflets, posters
• Act as point of contact for media inquiries and log and prioritize according to office procedures
• Monitor and produce regular media coverage round-ups for the Sexual Health service
• Maintain press cuttings library, contact databases, distribution lists and other administrative systems
• Support events such as AGM, VIP visits, open days, corporate events, public meetings
• Support team during adverse events and major incidents
• Update noticeboards with patient and staff info and improve noticeboard usage
• Work on specific projects in agreement with Service Coordinator
• Carry out administrative duties: typing, photocopying, filing, mailshots
• Maintain confidentiality and comply with Data Protection Act when handling sensitive info
• Support continuous improvement of communication services and office systems
• Work in a matrix style to ensure cross-cover across the team