Facilities Assistant; Reception

Job Overview

The role is to be the first point of contact for the Group at the Head Office (the Foundry). You will handle the flow of visitors and ensure all reception and administrative responsibilities are completed accurately, professionally, and in a timely manner. The position is a permanent, full‑time role (35 hours) based in the Liverpool city centre office.

• Annual salary of £22,932 (FTE)
• Permanent role
• Full‑time (35 hours)
• Liverpool city centre office base
• Proposed interview date: 6th March 2026

You will provide support within the facilities team, manage tickets on the Facilities helpdesk, order stationery and cleaning supplies, raise purchase orders, and conduct regular property inspections. You will be responsible for distributing incoming mail to relevant teams across the Group and forwarding outgoing mail, as well as reporting building issues to contractors for resolution.

• Good communication skills, polite, professional, and friendly attitude
• Ability to work efficiently and effectively as a team member or independently
• Experience with Word, Excel, Microsoft Outlook and Ebis
• Organisation, multi‑tasking, prioritisation and ability to work under pressure
• Positive commitment to high standards of customer care and service delivery
• Relevant skills, experience, knowledge and personal attributes (list as required)

Regenda Homes is an award‑winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents, including employment assistance, money advice and addressing anti‑social behaviour. Regenda Homes is part of The Regenda Group and operates across the housing, construction, care, support, and education sectors.

If you think you have what it takes to join our team, please apply now with a copy of your CV and a short covering letter explaining why you would be a good fit for the role. Our People Services team will review your application and be in touch shortly.

• A range of flexible working options
• 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years), plus 8 bank holidays
• 6 additional days for volunteering
• Up to 9% employer contribution to the pension scheme (match funded)
• £250 annual ‘Live and Learn’ allowance for learning new skills
• Enhanced maternity, paternity and adoption pay schemes
• Employee Assistance Programme and health and wellbeing initiatives
• Wide variety of learning and development opportunities
• Interest‑free loans to assist with the purchase of computer equipment and travel season tickets
• Monthly staff lottery scheme

“We regenerate places and create opportunities for people”.

We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from disabled and minority ethnic candidates, as they are currently under‑represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role, so please submit your application as soon as possible.