Medical Secretary - Dental Hospital | University Hospitals NHS Foundation Trust

Medical Secretary - Dental Hospital | Liverpool University Hospitals NHS Foundation Trust

Employer:

Liverpool University Hospitals NHS Foundation Trust

Location:

Liverpool, L3 5PS

Contract Type:

Contract

Disability Confident:

No

Closing Date:

01/04/2026

The successful candidate will help to support other admin team members, working closely together to fulfil appropriate timescales of turnaround of workload in providing typing of clinical letters from audio transcriptions, locating and dealing with reports, filing of correspondence and meeting the administrative needs of the department, including opening and distributing post and answering telephone.

• Type dictation from audio transcription of clinical correspondence and documentation.
• Ensure appropriate follow up arrangements/investigations are in place.
• Liaise with personal medical secretary of speciality accordingly.
• Mentor, train and supervise relevant junior staff as required.
• Answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.
• Accurately use patient information using the Patient Administration System (PAS), including registration screen, checking patient details are correct, tracking of case-notes.
• Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients.
• Ensure efficient audit processes concerning correspondence to maintain quality levels and rectify accordingly.
• Take minutes of meetings, circulating to relevant groups.
• Attend appropriate training, meetings and education sessions when required.
• Work as part of a team, promote effective flows in the department to cover leave, ensuring the office runs smoothly.
• Perform general office duties, including incoming and outgoing mail, e-mail, photocopying.