Clerical Officer - Department of Medicine

Clerical Officer - Department of Medicine for Older People

Employer: NHS Jobs

Location: Liverpool, L7 8YE

Pay: £24,937.00 to £26,598.00 per year

Contract Type: Contract

Hours: Full time

Disability Confident: No

Closing Date: 01/04/2026

Key Responsibilities:

• To input statistics and information from Records into a database and manage the system.
• All the department recorded activity is input into the system daily.
• To liaise with manager to maintain a quality information system and identify potential flaws which would affect data.
• To access the database to retrieve information and produce statistics and reports for the Trust.
• General reception duties involving first contact with individuals attending the Department.
• Giving necessary information or referring them to the appropriate member of staff.
• Communicating with all levels of staff in a polite and pleasant manner including dealing with telephone enquiries and requests and taking appropriate action.
• Opening, sorting and date stamping the department internal and external post.
• Photocopying documents and sending Faxs as required.
• Manage and update the filing system, archiving notes as necessary from the current files.
• Maintenance of Records.
• Organise notes for doctors clinic sessions involves making appointments, dealing with queries, obtaining management referral letters, maintaining appointments diary, retrieving notes and writing to managers about staff who do not attend.
• Ensure relevant documentation is completed to ensure smooth running of the clinic.
• Access results on iPM systems as and when required in a highly confidential manner.
• Send out information to departments on request, but maintain confidentiality.
• Responsible for stock control and ordering stationary as required from reprographics and stationers.
• Provide clerical and administrative support for staff.
• Organise and retrieve Notes required for the daily appointment system.
• To liaise with manager to maintain a quality information system and identify potential flaws which would affect data.