Bank Admin Clerk

Overview

An exciting opportunity has arisen for an Admin Clerk to join our Patient Access Centre team at Liverpool Women’s Hospital on a bank contract.

• Train to a standard that enables cover during periods of staff shortage across a range of areas.
• Manning the appointment phone line.
• Supporting the management of clinic bookings.
• Covering the clinic reception when required.
• Delivering a very high standard of customer service as the first point of contact.

• Excellent communicator with a calm, understanding, and caring approach.
• Computer literate and able to quickly learn several different systems, including e-Referral, the Hospital Patient Administration System, Outlook, and Excel.
• Exceptional telephone manner and ability to handle high volumes of calls.

Monday to Friday, between 8:00am and 6:00pm. Occasional weekend and evening work.

Liverpool Women’s NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year the Trust delivers over 7,500 babies, carries out over 49,000 gynaecological inpatient and outpatient procedures, cares for over 1,000 poorly and preterm newborns, performs around 1,000 IVF cycles and has over 4,000 genetic appointments taking place. The Trust is constantly innovating and evolving its services to provide the most cutting‑edge and modern care possible.

Name:
Sue Carter

Job title:

Operational Service Manager
Email address: