Personal Assistant - CEO

B&M is one of the UK’s fastest-growing retailers, and we are currently seeking an experienced and highly organised Personal Assistant to provide dedicated, one-on-one support to the CEO.
This role is suited to a seasoned PA who has proven experience supporting a CEO within a complex, fast-paced organisation and who thrives in a hands-on, highly confidential support role.

Reporting directly to the CEO, you will be responsible for managing all personal and professional administrative requirements, allowing the CEO to focus on leading a large retail operation. This is a trusted support role requiring discretion, strong organisational skills, and the ability to operate confidently at senior leadership level.

The role will require 4 days per week working from our Corporate Offices in Liverpool

• End-to-end management of the CEO’s diary, inbox, and daily schedule
• Coordination of domestic (and occasional international) travel, accommodation, and detailed itineraries, including store visits
• Acting as the primary point of contact for the CEO, managing and prioritising requests
• Managing confidential correspondence and communications on behalf of the CEO
• Coordinating meetings, including logistics, agendas, and follow-ups
• Liaising professionally with senior leaders, store teams, suppliers, and external stakeholders
• Handling sensitive commercial and people-related matters with discretion and care
• Providing general personal assistance to support the CEO’s effectiveness and workload

• Have proven experience as a Personal Assistant to a CEO or equivalent senior executive within a large organisation
• Have a strong understanding of the pace and demands of a PLC, or highly operational environment strongly preferred
• Be flexible, resilient and have exceptional organisational skills as well as the ability to juggle competing priorities
• Be a confident communicator with the ability to engage effectively with senior leaders, and external stakeholders
• Have a high level of professionalism, discretion, and trustworthiness
• Be proactive, resilient, and adaptable, with a hands-on approach
• Have advanced technical proficiency in Microsoft Office and related systems

If you’re ready to join a fast-paced, growing business and make a real impact, apply online today!

This is a unique opportunity to shape a new function and play a critical role in the evolution of our store estate. You’ll be joining at a pivotal time, with the scope to make a tangible impact on how our customers experience B&M.

We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more! Check out our full benefits here -

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.

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