T-Mobile Retail Assistant Manager

T-Mobile Retail Assistant Manager at Exclusive Wireless, Inc.

Pay range: approximately $19.00–$21.00 per hour plus bonus opportunities.

Exclusive Wireless, Inc. is a leading telecommunications retailer committed to exceptional customer service and innovation. As a Retail Assistant Manager, you will collaborate with the Store Manager to create a sales environment that delivers outstanding customer experiences and achieves business goals.

• Work with the Store Manager to establish sales and service standards.
• Lead, train, and motivate the sales floor team to meet and exceed sales targets.
• Monitor team performance, provide coaching, and implement improvement actions.
• Communicate expectations and receive instructions from leadership.
• Maintain a safe and organized store environment, including product displays and visual merchandising.
• Handle customer inquiries, resolve issues, and ensure a positive experience.

• Management experience or equivalent responsibility.
• Minimum of one year’s experience in retail or customer‑service settings.
• Ability to analyze sales data and identify improvement opportunities.
• Excellent communication skills and ability to follow leadership guidance.
• Basic computer skills (word processing, email, spreadsheets).
• Availability to work evenings, weekends, and holidays.
• Physical ability to stand for long periods and lift up to 20 lbs.

We Take Equal Opportunity Seriously. We are an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Entry level

Full-time

Sales and Management

Telecommunications