Park Aide

Under general supervision, performs a variety of support duties for District parks and open space areas and facilities; ensures areas and facilities are available for use and consistently maintained in a safe and clean condition. Areas of responsibility, include, but are not limited to, serving as staff for kiosks, entry stations, and visitor centers; patrols areas to monitor activities and take action as needed;

landscaping and light maintenance duties and perform related work as required.

Receives supervision from higher-level supervisory staff and direction from higher-level staff. Exercises no direct supervision over staff.

This is the most entry-level classification responsible for performing a variety of routine maintenance for District parks, open space areas and facilities. Work is reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation so that qualified employees can perform the essential functions of the job.

• Performs a variety of support duties for District parks and open space areas and facilities, including, but not limited to, assisting Park Rangers, visitor services, interpretation services, camp services, and parks and facilities personnel.
• Ensures facilities are available for use and consistently maintained in a safe and clean condition.
• Patrols Park, open space, and recreation areas; reports problems regarding safety and sanitary conditions.
• Staffs’ kiosks, entry stations, and visitor centers; greets and welcomes park visitors; collects fees.
• Implements, monitors, and enforces relevant laws, rules, policies, and procedures; cautions patrons regarding unsafe activities and reports incidents to superiors as needed.
• Provides information to patrons pertaining to park use, local natural and cultural history, points of interest, and recreation opportunities; answers inquiries and gives directions.
• Receives and responds to questions, concerns, and complaints from patrons; determines issues and resolves or refers to superiors as needed.
• Operates various hand and power equipment.
• Pick up and remove trash and litter from various parks and facilities.
• Assists in emergencies involving injury, illness, fire, hazardous water conditions, or other critical incidences by notifying proper authorities; provides first aid/medical care to the level of training.
• Inspects facilities and grounds for safety and security; identifies and reports hazardous conditions and facility maintenance needs to supervisor.
• Follows safe working practices and makes appropriate use of related safety equipment as required.
• Performs administrative tasks, such as attending meetings and training, preparing reports, monitoring expenditures, and maintaining records.
• Assists with District special events as needed.
• Performs related duties as assigned.

High School Diploma or GED

OR

Any combination of training, education and experience that would provide the required knowledge, skills and abilities.

• Methods and techniques used in the operation, repair, and maintenance of park and open space areas and facilities.
• Operational characteristics of a variety of tools and equipment.
• Occupational hazards and standard safety practices.
• Outdoor recreation skills related to camping, biking, hiking, and horseback riding.
• Principles and practices of recordkeeping.
• Principles and practices for providing high level of customer service.
• Modern office practices, methods, and computer equipment and applications.

• Safely and effectively use, operate, and maintain equipment and tools.
• Provide information and resources to patrons.
• Understand, interpret, and apply all relevant laws, rules, regulations, policies, and procedures.
• Independently organize work, set priorities, meet deadlines, and follow up on assignments.
• Make basic mathematic calculations with speed and accuracy.
• Demonstrate strong customer service skills and establish, maintain, and foster positive and effective working relationships.
• Maintain records and files on work performed.
• Use English effectively to communicate in person, over the telephone, and in writing.

• At time of appointment, California Driver’s License with a satisfactory driving record maintained throughout employment.

Must possess: mobility to work in various parks and open space areas; strength, stamina, and mobility to perform medium to heavy physical work, to work around machines, to climb and descend ladders, to operate a variety of tools and equipment, and to operate a motor vehicle; vision to read printed materials and a computer screen and to distinguish colors in wiring;

hearing and speech to communicate in person and over the telephone or radio. Frequent walking in…