Field Service Manager

IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer‑focus. As a senior leader at IPS, you’ll be able to shape strategic initiatives, inspire teams, and influence the future of our organization.

We are looking for servant leaders who are action‑oriented and committed to delivering unmatched customer and employee experiences. Your leadership will drive transformative projects, redefine industry standards, and leave a lasting legacy.

At IPS, you’ll find a platform for high potential growth, competitive compensation, and the opportunity to make a meaningful impact. If you’re ready to lead with vision and inspire innovation, apply now and become a key player in our journey to redefine success!

The Area Manager is responsible for leading the business unit to deliver safety, operational, profit, sales, and customer KPI goals utilizing the IPS operating system known as CIPS (Continuous Improvement Process Solution). Overall responsibility for managing and growing the key value stream of field service. Build and sustain a culture around the IPS values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit by utilizing a Servant Leadership mindset and practices.

Recruit and develop a top performing organization while improving overall employee engagement.

• Collaborate with cross‑functional teams’ members and optimize all resources
• Strong communication skills with all stakeholders from Executive Management to field personnel to customers
• Identify and act on industry, market, and Service Center trends using data analysis to correct issues and capture opportunities
• Demonstrate management skills such as leadership, planning, and organization, resource and talent management
• Self‑aware learner with emotional intelligence to help those around them
• Leverage best practice to advance facility skills and knowledge
• Analyze financial data to optimize operational and field efforts in conjunction with the Director of Field Services
• Apply Organization Design practices to optimize structure and enable growth
• Demonstrated ability to lead change initiatives and drive process excellence
• Driver for results – insists on excellence in all facets of the business
• Develop and maintain key customer relationships
• Excellent verbal and written communication as well as presentation skills
• Ability to lead and develop effective cross functional teams in a matrix organization
• Demonstrated technical acumen to manage complex field service business with diverse customer segments and multiple product lines
• Walk the talk on IPS values and be a Servant Leader to remove obstacles, develop the team, meet performance objectives and improve the business

• BA/BS in Engineering, Supply Chain, Operations Management, Business or related technical degree preferred
• Entrepreneurial self‑starter with the ability to manage and prioritize projects by delegating appropriately
• 5 years of combined experience in general management or operations in a power management business preferred
• 3 years of Lean Manufacturing or 6‑Sigma problem solving skills preferred
• 3 years of experience managing large scale projects
• MBA and Lean Certification a plus
• Must have at least 3 years of experience operating a vehicle with a valid, unrestricted driver’s license.

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast‑paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

At Integrated Power Services (IPS),…