Archer Product Manager and Squad Leader

Overview

Archer is a technology company that provides Integrated Risk Management software solutions to other organizations. The Archer Platform provides a common foundation for organizations to manage IT security risk, regulatory compliance, third party/supply chain risk, and more. Non-technical users can automate processes, streamline workflow, control user access, tailor the user interface, and report in real-time using the point-and-click interface to build and manage business applications.

Archer has been the leading risk management software platform for over 20 years, including acquisitions by RSA, Dell, Symphony Technology Group, and Cinven who recently launched Archer as an independent business unit.

• As a technical Product Manager you will be responsible for managing our developer API solution, API-based services, and our internal API endpoints.
• Collaborating with product and company leadership to define the overall product roadmap
• Interacting directly with customers and prospects to understand their needs and help them leverage our API and integration capabilities
• Prioritizing functionality based on product goals and customer requirements
• Monitoring each stage of the API product lifecycle
• Assisting in API development and integration according to end-user requirements
• Helping document & test the functionality, security, and overall performance of the APIs
• Collaborating with front-end product managers to define API endpoints required for new features based on user stories and customer feedback
• Publishing performance reports regarding API endpoints working with customer service to determine issues with the APIs

• Experience building products that either provide an API or invoke partner (external) APIs
• Experience launching API-based products and services including API versioning
• Experience documenting API endpoints, publishing usage scenarios
• Partner with various stakeholders including developers, client services, and partners
• Knowledge of agile methodologies and processes specifically SCRUM
• 5+ years' experience with:
• Atlassian JIRA & Confluence
• API-related frameworks such as: RESTful API endpoints, JSON, XML and CSV formatted requests and responses
• OAUTH, SAML and OpenID Connect based authorization of API requests
• API Product management
• Bachelor’s degree in computer science or related field
• Research and analytical skills to track and publish KPIs and determine market trends
• Problem-solving skills to quickly rectify any issues with the APIs being built or invoked
• Bonus Points:
  
  Working experience with TIBCO cloud API management (Mashery)

• Experience with AI/ML-based document processing, regulatory obligation extraction, or expert validation of workflows
• Deep familiarity with Professional Services operations in enterprise or SaaS contexts
• Master’s degree in business administration, Law/Legal, Regulatory Science, Knowledge Management, or related discipline
• Track record of implementing measurable improvements in content accuracy, process efficiency, and client satisfaction

About Archer’s Culture and Work Environment:
Our people, team collaboration and dynamic leadership is the centerpiece of our great culture and the reason for Archer’s 25 years of success. Over the years, many companies and global organizations have been faced with tough decisions. Layoffs, reorganizations, acquisitions, and mergers. Yet, throughout these challenging times, Archer has exemplified strong innovation and growth and a commitment to our employees.

Why is this possible? Collaboration is the key to our success. It inspires great innovation and innovative ideas. It is why Archer's is a household name in the GRC space. Companies, from F500 – F1000, come to Archer first - for our thought leadership and for our ability to meet customers where they are. As we continue to grow and evolve, our focus will remain the same: continue innovating, support our customers and employees and continue driving the risk management industry to new levels.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that…