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Front Desk Agent

Job in Livermore, Alameda County, California, 94551, USA
Listing for: Courtyard by Marriott
Full Time position
Listed on 2026-02-01
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

The Courtyard by Marriott Livermore is currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Associate. The successful candidate will be welcoming, efficient, professional, and determined to deliver a quality product with sensational service to every guest every time.

This associate is the first point of contact with the guest. Not only responsible to check guests in and out but will ensure that each guest is more than comfortable with their stay and provide guests with the best possible service. This position typically works shifts that can vary between the morning shift (6am-2pm) and the evening shift (2pm-10pm). Prior hotel experience required.

Must be available weekends and holidays.

Must have 1 year hotel experience preferably with Marriott!

Duties and Responsibilities
  • Maintain warm, welcoming and professional demeanor when greeting and interacting with all guests.
  • Check guests in and out, ensuring proper payment is received, special requests are noted and fulfilled, and accurate information is recorded.
  • Answer the telephone in a professional manner.
  • Post charges and settle guest accounts.
  • Effectively identify and resolve problems that arise, ensuring the problem is resolved to the guest's satisfaction.
  • Be knowledgeable of all emergency procedures and Hotel policies.
Schedule

8 hour shift, Holidays

Benefits
  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance
Education

High school or equivalent (Preferred)

Experience

Must have 1 year hotel experience preferably with Marriott!

Please submit your resume to

#J-18808-Ljbffr
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