Ford Service Advisor

Livermore Ford and Lincoln provided pay range

This range is provided by Livermore Ford and Lincoln. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$60,000.00/yr - $/yr

We are only looking for FORD or LINCOLN Advisors. If you have experience with another OEM, we appreciate your interest but you will not be contacted for an interview.

Livermore Ford and Lincoln is looking for dynamic, energetic, career-oriented professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment.

• Highly competitive compensation
• Paid training and development
• Medical, Vision and Dental Benefits
• 401(k) with company match
• Free College education courses for employees and their immediate family members
• Employee discounts
• Excellent culture
• Room for growth

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly document all vehicle symptoms as described by the customer
• Review all current and future vehicle service needs & recommendations with every customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
• Explain all completed work and charges to customers

• Proven record of achieving exceptional Customer Satisfaction
• Previous customer service experience
• Highly skilled in multi-tasking and personal organization
• Above average energy level
• A desire for a long-term career with a growing organization
• Personal and professional integrity

If you possess all of these characteristics, and you are ready for a career that leads to personal success and financial security, please submit your resume for immediate consideration.

Entry level

Full-time

Other

Motor Vehicle Manufacturing

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