Administrative & Program Assistant

Overview

About TVNPA The Tri-Valley Nonprofit Alliance (TVNPA) fosters collaboration and provides essential resources to strengthen the impact of nonprofit organizations in the Tri-Valley region. Through networking, education, advocacy, and innovative programming, TVNPA empowers nonprofit leaders and organizations to create meaningful, sustainable change in their communities.

Core Areas Of Work Include

• Monthly Educational Programs and Memberships
• Tri-Valley Nonprofit Fund
• Common Point Nonprofit Center
• Tri-Valley Anti-Poverty Collaborative

As a trusted community leader for almost twelve years, TVNPA has developed a solid network of nonprofits, building partnerships and coalitions to bridge the gap in racial and socio-economic disparities and address barriers to care for the most vulnerable in our community.

TVNPA is seeking a highly organized, friendly, and dependable Administrative & Program Assistant to support day-to-day operations at the Common Point Nonprofit Center and assist with TVNPA programs, events, donor support, and general administration. This role is the welcoming “front door” of Common Point - greeting guests, and helping ensure the center is professional, functional, and community-oriented. This position is ideal for someone who enjoys a people-facing role, thrives on organization and follow-through, and takes pride in creating a warm and well-run community space.

Administrative & Executive Support

• Provide administrative support to the CEO and TVNPA team (scheduling, reminders, basic correspondence, document prep)
• Draft and format basic communications (emails, flyers, forms, checklists)
• Maintain shared files, contact lists, and internal tracking systems
• Answer general inquiries and route messages appropriately

Common Point Front Desk & Space Operations

• Greet and assist visitors, nonprofit tenants, and program/event attendees
• Serve as the primary point of contact for day-to-day Common Point questions and needs
• Manage the conference room/calendar, including scheduling, set-up, reset, and ensuring users understand room expectations
• Maintain the appearance and readiness of shared spaces (lobby, kitchen, conference room, work areas): tidy, stocked, welcoming
• Track and restock basic supplies (kitchen supplies, paper goods, office supplies, event supplies)

Program & Event Support

• Assist with logistics for TVNPA programs, round tables, trainings, and community events
• Support registration, check-in, room setup, materials, and post-event clean-up
• Prepare printed materials, name tags, signage, and event supplies
• Track attendance and assist with follow-up emails and logistics coordination
• Provide support for speakers/partners (confirmations, day-of coordination)

Donor & Donation Support

• Assist with donation processing support (logging gifts, preparing acknowledgment information, basic tracking)
• Help maintain accurate records as assigned

Volunteer Support (Occasional)

• Provide day-of coordination for volunteers at events/programs
• Help communicate assignments, timelines, and logistics to ensure a smooth experience

Tools & Technology

• Microsoft Office Suite (Word, Excel)
• Google Workspace
• Bloomerang (donor/CRM)
• Canva (basic design support)

Required

• Strong customer service and communication skills; warm and professional in person, by phone, and email
• Highly organized with attention to detail and follow-through
• Ability to manage multiple priorities and shifting needs in a community environment
• Comfort with common office software and calendars (Microsoft and/or Google tools)
• Ability to support basic room set-up and light lifting for events/supplies

Preferred

• Prior experience in administrative support, community space operations, programs/events, or nonprofit settings
• Familiarity with donor databases/CRM systems (Bloomerang a plus)
• Bilingual in Spanish

• Driving:
  May need, or have the ability, to drive personal vehicle in the ordinary course of business
• Office Equipment:
  Computer, keyboard, copier, scanner, printer, calculator, phone (desk and cell). Daily use of software programs including Microsoft Office Suite, Word, Excel
• Physical
  
  Activities:
  
  Light…