Floating Customer Service Representative- Franconia, NH

Overview

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more. Bar Harbor Bank & Trust is seeking to fill a full-time,
Floating Customer Service Representative role for our Franconia, New Hampshire area,
40 hours per week
. Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career. Experience with cash is helpful and on the job training is provided. As a Floating Customer Service Representative, you will travel between assigned branch locations as needed, providing support where it’s most needed.

• Process a variety of basic transactions for customers, with limited differences or errors.
• Responsible for efficiently carrying out opening and closing procedures.
• Navigate effectively through frontline software applications.
• Basic understanding of bank products.
• Learning to recognize the opportunity to cross-sell and make partner referrals.
• Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position. Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.

• Customer service experience and a working knowledge of Windows are essential for this position.
• Interest in or experience with banking and a basic understanding of bank products.
• Ability to work in a fast-paced, team environment.
• Willingness to travel between assigned branch locations to provide support as needed.

Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.

EEO is the law English - https://(Use the "Apply for this Job" box below)./

EEO is the law Spanish - https:///

EEO is the Law Poster Supplement - https:///

Pay Transparency - https://.pd