Guest Services - Front Desk Agent - Courtyard Marriott, Littleton, MA
Listed on 2026-01-22
-
Hospitality / Hotel / Catering
Customer Service Rep, Hotel Front Desk, Guest Services, Front Desk/Receptionist
We are delighted to announce a fantastic opportunity at the Courtyard by Marriott hotel located in Littleton, MA
! We are currently searching for a charismatic and customer-oriented Part-Time and Full
-Time Front Desk Agent.
Hurry and join our exceptional team at the Courtyard by Marriott as a Front Desk Agent
! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Marriott team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!
That's not all - we have even more perks for you! With Daily Pay
, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500
!
If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Agent position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Courtyard by Marriott
. This is a golden opportunity for you to enhance your professional skills and unleash your potential!
$18-$20 Per Hour
ScheduleMust have Weekend Availability - flexibility is schedule - Mornings and Evening shifts open
Job TypePart-Time & Full-Time Positions Open
Responsibilities- Maintain a warm, welcoming and professional demeanor while interacting with all guests.
- Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
- Answer the phone in a professional & helpful manner.
- Follow procedures on posting charges and settling guest accounts.
- Effectively address and resolve guest problems to increase guest satisfaction.
- Be knowledgeable of emergency procedures and Hotel policies.
- Practice punctuality for scheduled shifts.
- Prior front desk experience in a hotel setting preferred
- Multitasking skills and ability to work in a fast-paced environment
- Reliability
- Must be 18 years old or older
- Marriott experience is a plus
- Open availability, including weekends
- Proficiency in Microsoft Office; familiarity with systems like OnQ, Opera, FOSSE, Lightspeed, HotSOS, GXP, BOB, Kipsu, and Slack is a plus
- Strong communication skills
- Daily Pay - Get Paid Any Day!
- Brand Hotel Room Discounts
- Company Wide Hotel Room Discount Program
- Referral Bonus Incentive
- Retention Bonus Incentive
- Annual Review Program
- Extensive Room for Growth
- Paid Training
- 401K Matching
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