Maintenance Helper

About Us

From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.

In a safe, efficient, and professional manner the Maintenance Helper completes required PM's and repairs on commercial and industrial facility equipment. The technician is an excellent communicator and has exceptional follow through capabilities.

Abides by all safety guidelines including OSHA regulations, lock-out/tag-out, etc.

Conducts “shift rounds” (regular checks of systems and equipment to identify issues, and document systems and equipment performance) and participate in an on-call rotation.

Maintains, troubleshoots, and performs minor repairs on equipment. At times, working with guidance of more experienced techs. For example:

• Inspection/evaluation may include measurement of operating characteristics such as speeds, pressures, vacuum, or vibration; and features such as wear, replacement of expendables (i.e. belts, hoses, fluids, filters, etc.).
• Preventative maintenance may include tasks such as filter changes, condenser cleaning, oil changes, machinery lubing and greasing.
• Repairs could include tasks like routine cleaning/patching/painting buildings, basic repairs to equipment including small plumbing and simple electrical repairs; might include addressing client concerns with lighting, etc.

Documents work results in the CMMS, analyzes findings and recommends updates to PM list.

Communicates effectively with coworkers and customer staff; assuring that all aspects of a work request are understood. This includes ensuring the customer is adequately informed about work status and expected completion dates.

Other duties may be assigned as deemed necessary by the Site Manager

Assist with snow removal duties as necessary.

Assists Facilities move and event coordinator with meeting room set ups.

May provide guidance/escorts to Sub-Contractors of facilities services.

(HS Diploma, Under/Graduate Degree, etc.)

High School diploma (or equivalent) required, preference given to those with some undergraduate or business school training.

(prior years work/related experience)

Some experience using hand tools, working in roles that require physical labor including mechanical, electrical, plumbing, carpentry concepts is referred.

Must possess a valid driver's license. Must possess or have the ability to obtain a secret security clearance.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or graphic form. Key elements include the ability to interpret safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence. Must be able to send/receive emails and be able to manage an email box. Must be able to operate the work order system.

Ability to communicate effectively before small groups of customers and/or employees

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Ability to use hand and small power tools

Able to disassemble/reassemble basic fixtures, furniture and equipment

Able to demonstrate basic plumbing and carpentry skills

Ability to perform basic mechanical repairs to buildings and equipment

Able to competently operate a forklift, scissor lift, and aerial lift

Ability to operate a personal computer, cell phone; and/or electronic tablet

Able to function with dynamic priorities, adapting to changing customer expectations and completing work requests efficiently with high quality standards. This may include…