Assistant Manager; Mineral Ave

Assistant Manager(06212) - 91 W Mineral Ave

• Full-time
• Job Category Org:
  Store Assistant Manager

Responsibilities include:

• Answer phone and assist carryout customers in a polite, courteous manner and be knowledgeable of menu.
• Maintain a perfect image according to standard.
• Demonstrate customer WOW steps:
  Apologize, give what they want, give something extra.
• Pizza makers count pepperoni and ham on every order, regardless of topping amount.
• No clearing pizzas before ready for oven.
• Drivers must carry $1 in coin change per delivery and say “Let me get your change” on every order.
• Drivers may not carry more than $20 while on clock including personal money.
• Drivers cannot have a pocket knife or weapon; vehicles must be neat, clean, positive image.
• Drivers not routed early or checked in early.
• Pizza makers wash hands before product making.
• Only proper procedure allowed for products.
• Every driver must complete Safe Delivery CBT.
• Every order repeated for accuracy; name and address confirmed.
• Responsible for all results in assigned stores, ensuring food, labor, and service goals are within goal.
• Attend P&L review with direct supervisor each month.
• Minimum 50-hour work week with 1 day off and 1 on-call day.
• Ensure all stores meet/exceed minimum TIPS and Domino’s Pizza Standards.
• Ensure all stores staffed and team members trained.
• Maintain repair and maintenance in all stores.
• Implement new products or ideas seamlessly.
• Ensure stores run at minimum 4-star level.
• Perform Self OERs first week of each period and make appropriate corrections.
• Complete evaluations and raises as needed; submit paperwork.
• Follow through assignments and ensure all reports and paperwork turned in timely.
• Ensure all store-level reports and paperwork complete and accurate.
• Know product and operational standards.
• Follow all safety and security procedures; equipment in working order.
• Maintain store budgets.
• Prepare and deliver all school lunches within required standards.
• Provide accurate accountability; maintain paper trail.
• Ensure equipment available and utilized correctly.
• Perform monthly inventory checks on each store.
• Use systems checklist and visit books; keep in place and used.

Qualifications and expectations:
See responsibilities above.